Local couriers offer distinct advantages over national competitors, making them the more competitive option in many situations. As a local courier with nearly 20 years experience, we know those benefits in and out. Here are our top 4 benefits to working with local couriers and why you should consider using them.
1. Local Area Expertise
One of the primary benefits of using a local courier service is their extensive knowledge of the area. Local couriers and dispatchers know the local roads and traffic patterns like the backs of their hands.
This local expertise, coupled with advanced routing software capabilities, makes for more efficient, cost-effective, and quicker service. Dispatchers can quickly identify the best drivers for the jobs and drivers can navigate without relying solely on GPS tracking and find alternative routes for road closures and diversions more easily, ensuring that your package is delivered on time.
2. Superior On-Demand Capabilities
In our experience, the ability to handle on-demand delivery requirements comes down to having a dense local driver network and streamlined communications. Local providers generally have the densest local network of qualified drivers, which effectively enables them to meet the service requirements more often and maintain cost competitiveness.
The complexity of on-demand deliveries also places a premium on communication. When something is awry, and decisions must be made, being able to quickly communicate with people is very important. Again, local companies have a decided advantage. Their dispatchers are local, many have started as drivers in the field, and many have relationships with both the actual drivers and customers. If the regional courier is making the delivery anyway, having a national customer service agent in the mix is a waste of valuable time.
3. Greater Flexibility
Local courier services offer more flexibility than large courier firms. When you are dealing with a sudden influx of orders, you may not be able to fulfill and deliver them on time. This is where a local courier can help. They can step in and take care of your delivery requirements, so you can focus on your core business activities.
A local courier service can also scale up or down depending on your unique business needs, making them a more adaptable and customizable option.
4. More control
With drivers and dispatchers who grew up in the region, and who are dedicated to Am-Tran, our customers get an unparalleled level of control with little or no oversight required. Staff is on-hand—in our case 24/7/365— to answer questions, place orders, and adjust quickly if need be.
Where we operate
Am-Tran is based in San Mateo, CA. Our network of dedicated drivers is concentrated in the greater San Francisco Bay Area and Central Valley, and it continues to expand. With nearly 20 years of experience, we know Northern California really well.
Our local presence leads to greater efficiency, faster deliveries and ultimately more control for our customers. What our customers can expect is a higher standard of professionalism from our dedicated drivers, visibility into shipments in real time, and accountability that aligns our mutual interests.